Frequently Asked Questions

We proudly serve San Mateo, Redwood City, Belmont, Foster City, and nearby communities in San Mateo County.

We’re 100% locally owned and operated. When you book with us, you get personalized service from a trusted local team — not a big corporation.

We clean homes, apartments, condos, offices, and Airbnb rentals. We also offer custom packages for mixed-use spaces.

Our standard cleaning includes dusting, vacuuming, mopping, kitchen wipe-downs, bathroom sanitizing, trash removal, and more. We tailor every visit to your space and priorities.

Yes! We offer one-time deep cleans, move-in/move-out packages, and seasonal refreshes.

We use eco-friendly, non-toxic, biodegradable products that are safe for children, pets, and allergy-sensitive clients.

Absolutely. Let us know your goals and we’ll create a custom cleaning plan just for you — frequency, focus areas, and schedule.

You can book online using our contact form, call us at (650) 290-1885, or email housecleanerofsanmateo@gmail.com.

We recommend booking 3–5 days in advance for best availability, but we’ll always try to accommodate last-minute requests when possible.

We accept cash, Zelle, Venmo, PayPal, credit cards, and debit cards.

We ask for at least 24 hours’ notice to cancel or reschedule. Same-day cancellations may incur a fee of up to 50% of the service price.

Yes. All team members are thoroughly vetted, trained, and insured for your peace of mind.

No, as long as we have access. Many clients prefer to give us a code, key, or entry instructions. We’re happy to work with whatever’s most convenient for you.

Your satisfaction is 100% guaranteed. If anything’s not right, let us know within 24 hours and we’ll make it right — no questions asked.

We’re happy to help!
📧 Email: housecleanerofsanmateo@gmail.com
📞 Call or Text: (650) 290-1885